There are two ways to change the Primary Admin on a QBO account: (1) The current Primary Admin is still at EdOps, (2) the current Primary Admin no longer works at EdOps


(1) The current Primary Admin is still at EdOps, 

  • Open the QBO company as the primary admin
  • From the settings men | Select Manage users
  • From the Action column, go to the appropriate user and select Change primary admin. 



(2) the current Primary Admin no longer works at EdOps 

Please fill out the "Request to be the primary admin or contact" form. This method involves working with a person at Intuit support and proving to them that know the right information to become the Primary Admin.


This method takes about a week.


Form here:

https://quickbooks.intuit.com/learn-support/en-us/help-article/primary-administrator/request-primary-admin-contact/L2P0XAUIT_US_en_US