First of all, congratulations on the new phone!


Here's the process to get your new phone working with LastPass:

  1. Go to http://identity.lastpass.com.
  2. Click "Having trouble logging in" (in blue text)
  3. Enter your email address for your LastPass account, then click Next.
  4. Select I have a new phone > Send me a recovery email
  5. Troubleshooting: If you encounter a message that states, "Please contact your LastPass administrator" then contact Josh through this support website. Josh will send you another activation email.
  6. Check your inbox for an email from LastPass.
  7. When ready, click Start Registration.
  8. Download and open the Google Authenticator, then tap the "+" icon to add a new account.
  9. Back on your desktop, scan the QR code from the activation email to pair your new mobile device.