This should be set by DNS during computer setup. Occasionally, they may miss it and the user has to do it themselves.


  1. Click on the Windows icon in the bottom left corner of Windows
  2. Type 'default browser'.  Click the corresponding icon
  3. In the Default apps dialog, scroll to the bottom of the right pane
  4. Click the blue link that says choose defaults apps by protocol
  5. (it will take 20 seconds or so to load)
  6. Click on the icon to the right of the word ACROBAT. It will be one of the first rows
  7. Select Adobe Acrobat Reader DC