This should be set by DNS during computer setup. Occasionally, they may miss it and the user has to do it themselves.


  1. Click on the Windows icon in the bottom left corner of Windows
  2. Type 'default browser'. Click where it says "Choose a default web browser"
  3. In the Default apps dialog, in the right pane, select the icon below the word "Web browser"
  4. Click on the icon for 'Google Chrome'